Support Groups, Parenting Tips & Advice from Moms. – MomJunction Frequently Asked Questions

> What is MomJunction.com?
> What is a group?
> What's the difference between a public and a private group?
> Can anyone post messages in a group?
> Who should I invite to a group?
> Should I just create one big group that I want to communicate and post pictures to?
> How many people can belong to a group?
> What is an Administrator?
> What' the difference between an Admin, a Member, and an Invitee?
> What does Ripple mean?
> What is the Trading Post?
> Can I give away items for free in the Trading Post?
> How do I use the Calendar?
> I get too many email Updates. How do I stop this?
> How do I use the Search function?
> Where do I send a comment or suggestion?

 

What is MomJunction.com?

MomJunction.com is a website for moms, enabling them to connect with people and information via trusted relationships. MomJunction gives moms the ability to create and join online groups. The groups come with tools to coordinate schedules, exchange pictures and information, share wisdom and ask other moms for theirs, and even trade items.

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What is a group?

A MomJunction group is a place where group members can easily communicate with each other. Each group can include a Journal for discussion, Scrapbook for Photos, a Calendar for organizing events, and a Trading Post to exchange items. The Group's Administrator (Leader) can choose to remove some off these elements from a group if they are not necessary.

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What's the difference between a public and a private group?

Groups can be public or private; it's up to the person who creates the group. Anyone can enter a public group. For private groups, only invited members can enter, view the information inside, or share things with the group.

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Can anyone post messages in a group?

Only registered MomJunction members can post to groups. If a group is private, only those members who have been invited to the group can post.

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Who should I invite to a group?

Invite family members, friends, neighbors, or anyone else who you want to share information with. Small private groups on MomJunction are great for sharing and coordinating with school classes, scout groups, teams, family and friends. Just think of the groups of people who you might interact with in your everyday life.

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Should I just create one big group that I want to communicate and post pictures to?

Not necessarily. You can easily create a single post in My Pics, My Journal or My Calendar, and then use Ripple to share it with different groups. This way you can maintain smaller private groups with all people who know one other.

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How many people can belong to a group?

There's no limit to how many people can belong to a group.

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What is an Administrator?

The creator of a group is automatically given the role of Administrator. "Admin's" have several privileges and responsibilities within a group: (1) they can change the name, description or design of the group; (2) they can delete posts from the group; (3) they can remove members from the group; and (4) they can grant Admin privileges to other members of the group.

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What' the difference between an Admin, a Member, and an Invitee?

The creator of a group automatically has the privileges of an Administrator, scribed above. All others in the group are Members. Members can invite others to join the group. An Invitee is someone who has been sent an invitation to join the group, but has not yet accepted or declined the invitation.

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What does Ripple mean?

Ripple is a special tool, at MomJunction that lets you quickly and easily share something with friends. You can use Ripple to move messages, pictures, or calendar items from one group to another, or to someone outside of MomJunction. You can also use Ripple to save an item into your own space.

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What is the Trading Post?

The Trading Post provides a focused marketplace of mom and kid items.. If you have something you'd like to buy, sell or trade, post it in the Trading Post with a description, asking price if required and your contact information.

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Can I give away items for free in the Trading Post?

The Trading Post provides a focused marketplace of mom and kid items.. If you have something you'd like to buy, sell or trade, post it in the Trading Post with a description, asking price if required and your contact information.

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How do I use the Calendar?

The Calendar helps members coordinate schedules and alert one another of upcoming events that might be of interest. Items posted in a Group Calendar are available to all members of that group. Items posted in My Calendar are available only to that member. You can use Ripple to easily share items between calendars and make coordinating easier. All Calendars can be viewed by day, week, month or year.

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I get too many email Updates. How do I stop this?

Updates are sent to you according to your preferences set for each group. This can be as frequent as "Immediate," for groups you want to actively monitor; it can also be set to Daily, Weekly, or Never. For example, if you have multiple groups set to "Immediate," you will likely receive Updates throughout the day. However, if you have all of your groups set to "Daily," you'll receive one Update each morning.

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How do I use the Search function?

The Search function is an easy way to narrow down what you are looking for. Type in a word or words to search on and you will be displayed all entries that match your search criteria. Your search only returns matches that are in the location you are in. For example if you are in the Journal and search on “animals” it will only return entries posted in the Journal.

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Where do I send a comment or suggestion?

Where do I send a comment or suggestion? Always feel free to send your feedback to support@momjunctioncorp.com

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